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May Events at the Greater Greenbrier Chamber

April 30, 2012

We’re rounding out the spring with a very busy May, but before we talk about OUR events, don’t forget Election Day on May 8! Get out and vote (or vote early) and participate in our community. These local and state elections have a great impact and say on everyday life and growth in the Valley!

Our first delicious event for the month of May is a Grand Opening/brunch for Greenbrier Farm Market on May 10! Greenbrier Farm Market is located on 219 North, just inside Lewisburg city limits. The owners are transplants from Florida with local ties, but don’t let that fool you- all of their produce is locally sourced, their bakery items baked fresh daily, and their crafts are all produced in the Mountain State.  (For more detailed instructions on how to reach the event, visit the event page on our website). We hope to see you at 11:00 for the grand opening and encourage everyone to stop by and try some of their delicious food anytime!

North House Museum

On May 17, we will be hosting a Business After Hours at the North House Museum and Greenbrier Historical Society! This great event will be held at the North House Museum in downtown Lewisburg and should be a fantastic time for all to be attending. That weekend also kicks off the Battle of Lewisburg reenactment, so there is tons of history to be shared at Business After Hours AND all weekend!

We would also like to highlight three events in May that we will be participating in, though other organizations are hosting-

On Friday, May 4 from 8am-4:30 pm a Chick-Fil-A Leadercast is being hosted by New River Community and Technical College. This is a great leader development event sponsored by Chick Fil A and broadcast across the globe from Atlanta, GA. We will be able to watch this great event in Beckley at the Cross Point Church of God on Crescent Road in Beckley, WV. This year’s program will focus on the power of choice. The diverse group of internationally-acclaimed authors, leadership experts and practitioners will share insights to help leaders empower and equip others at work, at home and in the community through his or her choices. Tickets are $49.95 and available by calling Terri Baker or Gloria Kincaid- 304.647.6570 or 304.793.6101.

The Greenbrier County Convention and Visitor’s Bureauwill be hosting a hospitality training on May 16 (the day before Business After Hours). There will be two sessions, “The Basics of Achieving FiveStar Customer Service Excellence” and “How to Win Customers and Keep Them Coming Back” on Wednesday, May 16 at the Greenbrier Valley Visitors Center. The workshops will be facilitated by Rita Suiter, owner and founder of Valdosta, Georgia-based Five Star Customer Service Strategies. Suiter’s workshops offer an interactive, educational and motivational approach to customer service training. With more than twenty years’ experience in the industry, Suiter draws from prior positions in the tourism field as well as positions as a customer service coach in the private sector.

The morning session, “The Basics of Achieving FiveStar Customer Service Excellence,” is scheduled from 9:00am-11:30am, with registration from 8:30am-9:00am. Program highlights include Key Customer Expectations, Basic Responsibilities of a Service Provider and FiveStar vs. 4-Star Service.

The afternoon session, “How to Win Customers and Keep Them Coming Back,” is scheduled from 1:30pm-4:00pm, with registration from 1:00pm-1:30pm. Highlights for this program include Worst and Best Practices of Customer Service and Lessons from Service Giants.

Workshops are open to the public. Cost is $15 per person per session or $20 per person if attending both sessions. For more information or to register, please contact the CVB by phone at 304-645-1000 or by email at info@greenbrierwv.com.

We are also participating in a program called First Tee. First Tee provides young people time0honored skills through golf that can be transferred to their everyday lives. First Tee of WV is hosting an event for fourth graders in Greenbrier County at the Greenbrier on May 25. They will be emphasizing First Tee’s nine core values: Play, Mind, Friends, Energy, Family, School, Safety, Vision, and Community, based in the more concentrated values of Physical, Emotional, and Social health. Contact the WV Golf Association for more information on getting involved with this great program for youth at 304-391-5000 or visiting the WV Golf Association’s website.

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